Ex-Stink FAQs

What services does Ex-Stink Plumbing & Sewer provide?
Ex-Stink specializes in a wide range of plumbing services for both residential and commercial properties. Our services include plumbing repairs, installations, maintenance, water heater services, boiler maintenance and repairs, drain cleaning, pipe inspections, leak detection, and much more.

How experienced is our team?
Our team of plumbers consists of highly skilled professionals with well over 75 years of combined experience in the industry. They undergo extensive training and stay up-to-date with the latest plumbing techniques and technologies to ensure top-quality service.

Is Ex-Stink licensed and insured?
Yes, Ex-Stink is fully licensed, bonded, and insured. Our licensing ensures that we comply with industry standards and regulations, and our insurance provides liability coverage for both residential and commercial projects, giving you peace of mind.

Does Ex-Stink offer emergency services?
Absolutely! We understand that plumbing emergencies can occur at any time, which is why we offer 24/7 365 emergency plumbing services. Simply give us a call at our office number at any time and our team will respond promptly to address your urgent plumbing needs.

Can you handle both small and large plumbing projects?
Yes, we are equipped to handle projects of all sizes. Whether it's a minor repair or a major plumbing installation, we have the expertise, tools, and resources to deliver efficient and reliable solutions for both residential and commercial projects.

Are your services backed by any warranties?
Yes, we stand behind the quality of our workmanship and the products we use. Many of our services come with warranties to ensure your satisfaction. We'll gladly discuss the warranty details with you before starting any project.

Additional FAQs

How do I clean my sewer?
To clean your sewer lines, you need help from a professional. As a licensed, bonded, and insured plumbers, Ex-Stink is well-equipped to rod your sewer line. Rodding is a cable run rod that has a special inner drum, enabling it to navigate certain bends and unclog drains. This dynamic rod uses different size cutter blades to clean sewer lines.

How do I determine the health condition of my sewer lines?
Ex-Stink Plumbing and Sewer Services can televise your sewer lines and evaluate their condition. Televising is a state-of-the-art technology that allows our experienced plumbers to see live footage of your sewer lines. Using it, we can tell whether you sewer lines are broken, separated, or decaying, along with blockages like tree roots.

How do I know where my sewer line is located?
Find out exactly where your sewer line lies on your property with help from our team. We can locate your sewer line with a locator/receiver, which lets us pinpoint the exact location of your sewer and determine its depth.

How do I avoid sewer backups?
To avoid sewer back-ups, set up a yearly maintenance plan with our company. We’ll dispatch a team to rod and televise your main sewer line; this allows us to stay on top of problems as they develop. This way, it’s easy to prevent possible back-ups from occurring to begin with.

How do I avoid costly repairs to my sewer system?
To avoid costly repairs, set up a yearly maintenance plan. Our plumbers will visit your home or business at an agreed upon interval, to rod and televise your main sewer line, as well as search for and treat the starts of potential issues.

How often should I rod my main sewer line?
If you have a clay tile sewer line, you should have the main line rodded yearly with our licensed, bonded, and insured plumbers.

Why do I need a sanitary 6" sewer clean out installed?
Most older sanitary sewers were put in with clay pipe. Unfortunately, roots infiltrate these pipes easily, causing waste and paper build-up; in turn, this causes your drains to back up. Access to your main sewer line from the house is 4" (in most cases), and you cannot properly clean a 6" sewer line from a 4" access with cutters. By installing a 6" sewer cleanout, you can maintain proper access for cleaning, which will also reduce future rodding charges. We personally recommend all properties opt to have a sewer cleanout installed, as this makes it easier for any plumbers to access the main sewer line for cleaning and ensure your entire line is cleaned thoroughly.

What is the difference between hydro-jetting and rodding?
Hydro-jetting is a process in which our experienced plumbers use a high-pressure water jet to safely clean grease and sludge. Generally, hydro-jetting is the preferred method for removing grease and oil in businesses like restaurants and automotive stations. Hydro-jetting brings pipes back to almost factory condition. In contrast, rodding is a cable run rod that has a special inner drum, enabling it to navigate certain bends and unclog drains. This dynamic rod uses different size cutter blades to clean sewer lines.

Get in touch with our team when you need an experienced sewer contractor to repair or excavate your sewer. We proudly serve residents of Lake County and McHenry County, Illinois, along with the North Shore.